Privacy Policy for Bizzmakr

Last Updated: September 3rd, 2025

1. Introduction

Welcome to Bizzmakr. Protecting your privacy is one of our top priorities. This Privacy Policy ("Policy") explains how Bizzmakr ("we," "our," or "us") collects, uses, stores, and shares your personal information when you use our website, mobile application, and related services (together, the "Platform").

This Policy is designed to give you a clear understanding of:

  • What types of data we collect from you
  • How we process, store, and safeguard your information
  • When and why we may share your data with third parties
  • Your rights under applicable laws and our responsibilities in protecting them

By using Bizzmakr, creating an account, or interacting with our services, you acknowledge that you have read, understood, and agreed to this Policy. If you do not agree, you should stop using our Platform.

This Policy is incorporated into and forms part of the Bizzmakr Terms and Conditions of Use. Together, they create the legal framework that governs your relationship with us.

We may update this Policy from time to time to reflect changes in law, technology, or our business practices. Any changes will be posted on our website and mobile application, and where legally required, we will notify you directly. Please check this Policy periodically to stay informed.

This Policy complies with the Cyber Security Act 2023 and the Data Protection Bill 2023 of Bangladesh, and reflects Bizzmakr's commitment to transparency, accountability, and user trust.

2. Interpretation and Definitions

2.1 Interpretation

For the purposes of this Privacy Policy:

  • Words beginning with capital letters have meanings defined in this section.
  • Unless otherwise specified, the same meanings apply regardless of whether the words appear in singular or plural.
  • Terms not defined here will carry the meaning provided in the Bizzmakr Terms and Conditions of Use.
2.2 Definitions

For this Privacy Policy:

  • Company: Refers to Bizzmakr, registered in Jashore, Bangladesh ("we," "us," or "our").
  • User: Any individual or entity that accesses, registers on, or uses the Bizzmakr Platform, including both Freelancers and Seeking Freelancers (clients).
  • Account: A unique registration created to access the Platform and its services.
  • Platform: The Bizzmakr website, mobile application, and all related content, features, and services.
  • Personal Data: Any information relating to an identified or identifiable individual, including but not limited to name, email address, phone number, payment details, transaction history, and identity verification documents.
  • Usage Data: Information automatically collected when using the Platform, such as device identifiers, IP address, browser type, log data, and activity history.
  • Transaction Data: Information about payments, wallet balances, withdrawals, refunds, and other financial activities performed through the Platform.
  • Third-Party Services: External platforms or service providers used by Bizzmakr for login authentication, data hosting, analytics, marketing, or payment processing.
  • Service Provider: Any natural or legal person engaged by Bizzmakr to process data on its behalf, including hosting providers, payment gateways, and compliance partners.
  • Country: Refers to the People's Republic of Bangladesh, the jurisdiction governing this Policy.
  • Device: Any digital tool used to access the Platform, including computers, smartphones, and tablets.

3. Information We Collect

We collect several types of information to operate, improve, and secure the Bizzmakr Platform. This includes data you provide directly, information collected automatically, and information obtained through permitted profile updates.

3.1 Personal Data

Information you provide when creating an account, completing your profile, or using the Platform:

  • Full name
  • Email address
  • Phone number
  • Address (city, postal/ZIP code, country)
  • National Identification Number (NID) or other government-issued ID for verification
  • Profile details (skills, expertise, portfolio, uploaded files, images, or videos)
  • Optional links added to your profile (e.g., personal website, LinkedIn URL)
3.2 Usage Data

Information collected automatically when you interact with the Platform:

  • IP address, browser type, operating system, and device details
  • Session history, activity logs, and time spent on pages
  • Pages visited, searches, and actions taken on the Platform
  • Cookies, pixel tags, and similar technologies (see Section 12: Cookies Policy)
3.3 Transaction Data

Information related to payments and financial activity on the Platform:

  • Payment method and details (bank transfers, mobile wallets, cards)
  • Transaction history (including commissions, service fees, and withdrawals)
  • Refund activity and wallet balances for both Freelancers and Seeking Freelancers
3.4 Data from Device Permissions

With your consent, we may collect:

  • Location data (to prevent fraud, assist in compliance checks, and improve services)
  • Camera and photo library access (for profile images, document uploads, or project files)
3.5 Communications and Content Data

We may collect and store:

  • Messages, proposals, and project files exchanged between Freelancers and Seeking Freelancers
  • Dispute resolution submissions and communications with Bizzmakr Support
  • Feedback, ratings, and reviews you submit about other users or services

4. Our Legal Basis for Using Your Personal Information

We only process your personal information where we have a lawful basis to do so under the Data Protection Bill 2023 and other applicable laws. This means that your information is processed on one or more of the following grounds:

  • Consent: You have given clear and explicit consent for us to process your information for a specific purpose (e.g., receiving marketing communications, storing optional profile links).
  • Contractual Necessity: Processing is necessary to perform the contract between you and Bizzmakr, or to take steps at your request before entering into such a contract (e.g., creating an account, completing transactions, managing escrow and wallet balances).
  • Legal Obligation: Processing is necessary to comply with our legal or regulatory obligations (e.g., fraud prevention, tax reporting, anti-money laundering requirements, government compliance checks).
  • Legitimate Interests: Processing is necessary for our legitimate business purposes (e.g., improving platform functionality, maintaining security, preventing abuse), provided such interests are not overridden by your fundamental rights and freedoms.
4.1 Your Rights

Under the Data Protection Bill 2023, you have the following rights regarding your personal information:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Correction: Ask us to correct inaccuracies in your data.
  • Right to Erasure: Request deletion of your personal data, subject to legal or regulatory retention requirements.
  • Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent.
  • Right to Data Portability: Obtain your personal data in a machine-readable format and transfer it to another service provider.
4.2 How to Exercise Your Rights

You can exercise any of these rights by sending an email request to support@bizzmakr.com. We will honor all valid requests without requiring identity verification, unless otherwise mandated by law.

5. How We Use the Information Collected

We use your personal information only for legitimate business purposes, in compliance with the Data Protection Bill 2023 and the Cyber Security Act 2023 of Bangladesh.

5.1 Primary Purposes

Your information may be used for the following purposes:

  • To provide services: Enabling account creation, project posting, freelancer-client communication, and secure transactions through the Wallet and Escrow system.
  • To process financial transactions: Handling payments, withdrawals, refunds, commissions, and resolving refund-related disputes.
  • To verify and secure: Confirming user identity, preventing fraud, monitoring activity, and maintaining a safe and trusted marketplace.
  • To comply with laws: Meeting tax, anti-money laundering (AML), and regulatory requirements, and cooperating with lawful requests from authorities.
  • To improve the platform: Analyzing user activity, monitoring trends, troubleshooting, and enhancing features and user experience.
  • To contact you: Sending service updates, system alerts, notifications, customer support responses, and important account-related information.
  • To personalize experience: Tailoring recommendations, search results, and platform features to improve usability.
5.2 Marketing and Promotions
  • We may use your information to share updates about new features, promotions, or offers from Bizzmakr.
  • Marketing communications will only be sent with your consent or where otherwise permitted by law.
  • You can opt out of receiving promotional messages at any time by contacting support@bizzmakr.com or following the unsubscribe link provided in emails.
  • Even if you opt out, we may still send you non-promotional messages, such as service-related notifications or important account alerts.
5.3 Business Operations

We may use anonymized or aggregated information for purposes such as:

  • Monitoring performance and usage patterns
  • Evaluating the effectiveness of marketing campaigns
  • Conducting market research and improving services
5.4 Legal Basis for Processing

Our data processing activities are based on:

  • Consent: Explicitly provided during registration and profile updates
  • Contractual necessity: To deliver services under the Terms and Conditions of Use
  • Legal compliance: To fulfill regulatory, financial, or government directives
  • Legitimate interests: To protect platform integrity, prevent abuse, and improve user experience, while respecting your rights and freedoms

6. How Long Do We Keep Personal Information

We keep your personal information only for as long as it is necessary to fulfill the purposes for which it was collected, or as required by law.

Specifically:

  • Service Provision: We retain your information while your account remains active, and as long as it is needed to provide you with access to the Bizzmakr Platform and its features.
  • Legal and Compliance: Certain records (such as financial transactions, wallet balances, refunds, and tax-related data) must be retained for periods required under Bangladeshi law, including compliance with the Data Protection Bill 2023, tax regulations, and anti-money laundering requirements.
  • Closed Accounts: If you close your account, or if it is deactivated by Bizzmakr, we may still retain certain information as long as necessary to:
  • Usage Data: Non-identifiable or aggregated usage data may be retained for a shorter period for analysis, security, and platform improvement purposes.

7. Children

Bizzmakr is intended for users 18 years and older.

  • Under 13: Users below the age of 13 are not permitted to create an account or use the Platform. If we discover that a user under 13 has created an account, we will terminate the account and permanently delete the associated personal information.
  • Ages 13–17: Users between 13 and 17 may only use the Platform with the verified consent of a parent or legal guardian. If parental consent cannot be verified, the account will be terminated and the associated data removed.
  • Assumption of Age: By creating an account, users confirm and represent that they are at least 18 years old, or that they are between 13 and 17 years old and have obtained parental or guardian consent.
    • We will assume that anyone who has created an account without parental consent is 18 years of age or older.
    • We will assume that anyone who has created an account with parental consent is between 13 and 17 years old.
  • Parental Notification: Parents or guardians who believe their child has provided personal data to Bizzmakr may contact us at support@bizzmakr.com. We will promptly review the matter and take appropriate action.

8. Sharing Personal Information with Third Parties

We do not sell or rent your personal data. We only share your information under strict conditions, and only to the extent necessary to provide our services, comply with the law, or protect our users.

8.1 Service Providers

We may share personal information with trusted third parties that help us operate the Platform, including:

  • Payment processors and banks for payments, withdrawals, and refunds
  • Mobile wallet providers (e.g., bKash, Nagad, Rocket)
  • Cloud hosting and data storage providers
  • Fraud detection, security, and compliance tools

These providers are contractually bound to use your information only for the purposes of providing their services to Bizzmakr.

8.2 Business Partners and Affiliates

We may share limited data with business partners or affiliates for:

  • Joint promotions or marketing campaigns
  • Partnership integrations
  • Platform improvement initiatives

All such sharing is done under confidentiality and data protection safeguards.

8.3 Law Enforcement and Legal Obligations

We may disclose personal information when required to do so by law, including but not limited to:

  • Court orders or legal processes
  • Government and regulatory authority requests
  • Compliance checks under Bangladeshi law (e.g., AML, tax reporting, or fraud investigations)
8.4 User Interactions

When you interact with other users on the Platform (e.g., sending proposals, messages, or files), certain information may be shared with them as necessary to complete the transaction. Users are responsible for respecting the confidentiality of any information they receive.

8.5 Business Transfers

If Bizzmakr undergoes a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of the business transaction. In such cases, your data will remain subject to this Privacy Policy or an equivalent policy that ensures equal or stronger protections.

9. Where We Process Your Personal Information

All personal data collected by Bizzmakr may, in whole or in part, be transferred to and processed by trusted third-party service providers located outside of Bangladesh. These providers may include cloud hosting platforms, payment processors, data storage partners, or analytics services.

Whenever such transfers occur, we ensure that appropriate contractual, technical, and organizational safeguards are applied to protect your information, including confidentiality obligations, encryption, and restricted access controls.

By using the Platform, you acknowledge and agree that your personal information may be transferred and processed outside of Bangladesh under these safeguards.

10. Electronic Newsletters, Invitations, Polls, and Surveys

From time to time, Bizzmakr may offer optional engagement features to improve user experience and community interaction. These may include:

10.1 Electronic Newsletters
  • Users may choose to receive newsletters containing updates, announcements, and promotional offers from Bizzmakr.
  • Subscription requires providing a valid email address.
  • You may unsubscribe at any time by following the opt-out link included in each newsletter or by contacting support@bizzmakr.com.
10.2 Invitations
  • Bizzmakr may send invitations to participate in platform events, feature launches, or promotions.
  • Such invitations are optional, and users may opt out by updating their communication preferences.
10.3 Send to a Friend (Referral System)
  • Users may be given the option to share a referral link, page, or invitation with another person.
  • To do so, we may request your email address and the recipient's email address.
  • Your email address will be used only to identify you as the sender and to handle transmission errors.
  • The recipient's information will be used solely to deliver the referral invitation and will not be stored or reused for other purposes without consent.
10.4 Polls and Surveys
  • We may conduct polls and surveys to gather feedback, improve services, or understand user needs.
  • Responses are collected in aggregate form and are not personally identifiable unless you voluntarily choose to include personal details.
  • Aggregate survey data may be shared with partners, affiliates, or displayed on the Platform for community insights, but individual responses will remain confidential.

11. Cookies

Bizzmakr uses cookies and similar technologies (such as pixels, tags, and scripts) to operate the Platform, improve user experience, and analyze performance.

Cookies may be used for purposes such as:

  • Essential Cookies: Required for the Platform to function (e.g., login sessions, wallet transactions, navigation).
  • Analytics Cookies: Collect information about usage, such as pages visited and time spent, to help us improve the Platform.
  • Marketing Cookies: Used to deliver relevant promotions and measure the effectiveness of campaigns.

We may also allow trusted third parties (such as analytics providers or payment processors) to place cookies on our Platform for operational or performance purposes.

You can manage or disable cookies through your browser settings. However, some features of the Platform may not function properly if cookies are disabled.

For more details on how cookies are used, please see Acceptance of Cookies section in our Terms and Conditions of Use.

12. Do Not Track

Some web browsers offer a "Do Not Track" (DNT) feature that allows users to signal their preference not to be tracked across websites and online services.

At present, Bizzmakr does not respond to Do Not Track signals, because there is no consistent industry standard for handling such requests.

However, users may still control tracking by managing their cookie preferences. For more details, see Cookies section and Acceptance of Cookies section in our Terms and Conditions of Use.

13. External Links

The Bizzmakr Platform may contain links to third-party websites, applications, or services. These external sites are not operated or controlled by Bizzmakr, and this Privacy Policy does not apply to them.

  • If you click on a third-party link, you will be directed to that site, and any information you provide will be governed by the privacy policy and terms of that third party.
  • Bizzmakr does not endorse, review, or assume responsibility for the content, security, or privacy practices of external sites.
  • We encourage you to review the privacy policies of every external site you visit before providing any personal information.

Your use of external websites is at your own risk and subject to the terms and conditions of those sites.

14. Third-Party Ad Networks

Bizzmakr may work with third-party advertising networks or marketing partners to display targeted advertisements based on your activity on the Platform and other websites.

  • These partners may use cookies, pixels, tags, or similar technologies to measure ad effectiveness, understand user behavior, and personalize advertising content.
  • Information shared with these partners will be limited to usage data or aggregated, non-identifiable information, unless you have explicitly consented to share personal data.
  • Any use of cookies or tracking technologies by third-party ad networks is governed by their own privacy policies, not by Bizzmakr's Privacy Policy.

You can manage your advertising preferences by adjusting your browser or device settings, or by managing cookies as described in Cookies section.

15. Security

Bizzmakr takes the security of your personal information seriously and applies technical, organizational, and procedural safeguards to protect it in line with the Cyber Security Act 2023 and industry best practices.

15.1 Security Measures

We employ measures including but not limited to:

  • End-to-End Encryption for sensitive data in transit and at rest.
  • Two-Factor Authentication (2FA) to secure account access.
  • Role-Based Access Controls ensuring that only authorized personnel can access sensitive information.
  • Regular Security Audits to identify and address vulnerabilities.
  • Fraud Detection Systems to prevent unauthorized transactions.
15.2 User Responsibilities

While Bizzmakr takes steps to safeguard your information, you also play a role in maintaining security:

  • Keep your login credentials and passwords private.
  • Use a strong, unique password for your account.
  • Log out after accessing your account from shared devices.
15.3 Limitations

Despite strict measures, no method of internet transmission or electronic storage is 100% secure. Bizzmakr cannot guarantee absolute protection against cyberattacks, unauthorized access, or breaches beyond our reasonable control.

By using the Platform, you acknowledge and accept these risks.

16. Deleting or Updating Personal Information

Bizzmakr provides you with the ability to update or delete your personal information in line with the Data Protection Bill 2023.

16.1 Updating Information
  • You can review and update your personal information at any time through your account profile settings.
  • It is your responsibility to ensure that your account details remain accurate and up to date.
16.2 Deleting Information
  • If you wish to close your account and delete your personal information, you may contact us at support@bizzmakr.com.
  • Once we receive your request, we will remove your personal data from active use, subject to any data retention obligations under Bangladeshi law.
  • Please note:
    • Certain information may still be retained as necessary to comply with legal requirements, prevent fraud, resolve disputes, or enforce our Terms and Conditions of Use.
    • Content shared with other users (such as proposals, messages, or project files) may remain visible to them even after account deletion.
    • Copies of User Generated Content (UGC) may remain in cached or archived pages, or may have been saved by other users.
16.3 No Verification Required

Bizzmakr does not require additional identity verification to act on requests to update or delete your personal information.

17. Your Name, Use of Information, and Account Protection

17.1 Your Name
  • When registering on Bizzmakr, you must provide your full name.
  • Your activities on the Platform (such as proposals, project postings, transactions, or cancellations) may be associated with your name and visible to other users you interact with.
  • If you choose to use your real name, other users may be able to personally identify your activities on the Platform.
17.2 Use of Information from Bizzmakr
  • The Platform facilitates the sharing of limited personal information between users for the purpose of negotiating, delivering, or receiving services.
  • You agree to use the personal information of other users solely for:
    • Completing transactions through the Platform, and
    • Using services offered on the Platform.
  • Misuse of another user's information for marketing, spam, harassment, or any purpose not related to a legitimate transaction is strictly prohibited.
17.3 Account Protection
  • Your password and login credentials are the keys to your Bizzmakr account. You are solely responsible for keeping them secure.
  • We strongly recommend that you:
    • Use a strong, unique password combining numbers, letters, and special characters.
    • Never disclose your password to anyone.
    • Log out after using a shared device.
  • If your password or account credentials are compromised, you must immediately update them through the Platform or contact support@bizzmakr.com for assistance.
  • Bizzmakr is not responsible for any loss or damage arising from unauthorized access due to your failure to secure your account credentials.

18. Privacy Policy Updates

  • Bizzmakr may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.
  • Any updates will be posted on this page, with the "Last Updated" date revised accordingly.
  • Where required by law, we will notify you directly or request your consent before material changes take effect.
  • By continuing to use the Platform after updates are posted, you acknowledge and agree to the revised Privacy Policy.
  • We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information.

19. Interpretation

19.1 Section Headings

The section headings, captions, and titles in this Privacy Policy are provided for convenience only. They have no legal or contractual effect and do not alter the meaning or interpretation of any provision.

19.2 Language

The original language of this Privacy Policy is English. Any translations are provided solely for convenience. In the event of any conflict or inconsistency between the English version and a translated version, the English version shall prevail.

20. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you may contact us at:

We will review and respond to inquiries within a reasonable timeframe, in accordance with applicable laws and our internal policies.